Job Description

Company :
Safran Seats
Job field :
Customer services and support
Location :
Cwmbran , Wales , United Kingdom
Contract type :
Permanent
Contract duration :
Full-time
Professional status :
Employees / Staff
# 2025-157485

PUBLISHED 05.08.2025

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.



The purpose of the Lead Demand Planner is to manage the process and operations of the planning and supply chain activities to support the repairs performance in the shop. This position is a key enabler of our shops performance improvement.




You will carry out improvement projects to implement and lead the planning process in the shop to ensure we meet our OTD dates. You will have the responsibility to lead the demand plan, scheduling and the inventory


for the repair station. You will coordinate with the stakeholders inside the repair station and outside with other departments such as planning, procurement


and logistic and their peers in France and the US. They will need to conduct operational work within their role and support other functions in the area if needed.



Key Responsibilities will include:

Lead the supply chain process of the repair shop including demand plans, forecasts,
planning and data analysis for in-house and sub-contacted repairs

Analise the data notably from the ERP system in order to provide visibility to the
MRO shop operations and feed action plans

Monitor KPI's and adjust plans accordingly Manage report part shortages and customer backlog burn down plans Collect and receive distribution orders from stores, checking and receiving
into the ERP system

Pass complete kits into work, close down operations when complete ensure all
paperwork is present and correct

Attend daily aftermarket QRQC meetings to ensure commitment dates are met to
support MRO orders

Ensure all parts are available at the repair station when needed (Internal and
External)

C2 - Confidential

Manage the escalation process in case of risk identified on the supply chain
performance

Build strong communication between appropriate functions such as purchasing,
planning, logistics and engineering to ensure the repair activity has the greatest


chance of success

Maintain accurate demand dates including the scheduling of repair work orders and
MCO's for the repair station

Demonstrate continuous effort to improve operations, decrease turnaround times
and streamline work processes and work cooperatively and jointly to provide


seamless customer service

Key user on ERP system The Planning Lead will coordinate with other Safran repair stations (France and US)

share both ways good practices and processes in order to increase our global


maturity and consistency

Undertake any other duties that may arise from time to time
Complementary Description
Our in-house design studio co-creates the most innovative experiences in the sky with our airline customers and partners. Our dedicated engineering, production and in-service support facilities are integral to delivering a high-end quality product that we keep flying throughout the life of programme. We are fully supported by a wide team of support functions, from HR to Finance, to Business Development and Planning and Logistics, our team is built to give Safran Seats an end-to-end capability in house in the UK.



We focus on:



Our people

These are our four People Fundamentals that underpin everything we do at Safran:

We believe in and fostering the conditions for diversity and inclusion to thrive We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support between you and your colleagues

So you'll be supported every step of the way!



Sustainability

Our people are at the heart of our success, as we work together to achieve our mission: contributing to a safer and more sustainable aviation. We are tackling the biggest challenges in aerospace, with a commitment to work to decarbonise the industry by 2050.



Global Mobility

As part of the Safran Group, across our businesses we are market leaders in aerospace, defence and space; there is always potential for future mobility in the UK and internationally.
Job Requirements
Experience in planning/supply chain/operations in a manufacturing


environment


Excellent level of ERP understanding


Proficient in all Microsoft packages such as Word, Excel and PowerPoint

Lean Sigma green belt certification


Good standard of English and numeracy


Knowledge of MRO Regulations

Ability to read engineering drawings and technical documentation



No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!



Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran:

We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleagues



As a valued member of our team, these are just a few of the benefits you'll receive:

25 days holiday + UK Bank Holidays Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare Career Progressions opportunities such as company sponsorship and further training courses Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working Equality & Diversity initiatives with internal groups for workplace engagement and involvement STEM engagement with schools, colleges and universities and Charitable activities for all



Please and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.



This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment.





We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.
But what else? (advantages, specific features, etc.)
Travel requirements (UK/International) - Potentially in the future


Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.



Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.


Locate your future workplace
Llantarnam Industrial Park, Llantarnam NP44 3HQ
Cwmbran
Wales UNITED KINGDOM