The Dementia Cafe Coordinator will build and establish a network of monthly dementia cafes across all ten constituencies within Birmingham. This role aims to provide a vital, accessible, and inclusive community where individuals living with dementia, their carers, and families can find support, information, social connection, and engage in meaningful activities.
Principal Duties:
Facilitate and deliver dementia cafes in each constituency within Birmingham.
Develop engaging and varied monthly programmes for each cafe, including educational sessions, therapeutic activities, creative arts, musical engagement, and opportunities for peer support.
Work with existing internal services and external organisations to community map within each target constituency to identify suitable venues, local resources, and potential partners.
Foster and maintain effective partnerships and collaborative relationships with other relevant programmes, organisations, and community stakeholders.
Develop and implement effective marketing and communication strategies to promote the Dementia Cafes, ensuring high visibility and participation.
Maintain accurate and up-to-date records on the CRM system.
Adhere to safeguarding procedures and GDPR principles.
Provide guidance and support to volunteers, overseeing their day-to-day contributions to service delivery.
Represent the service at external meetings, forums, and events as required.
Establish systems for collecting feedback from attendees, volunteers, and partners to continuously improve cafe services.
Monitor participation rates, engagement levels, and reported benefits for attendees for reporting.
Undertake any other duties commensurate to the post
Please note: This role is subject to an enhanced DBS check and the right to work in the UK.
PERSON SPECIFICATION
Essential
Experience in delivering community support, project coordination, or a similar role, ideally within the health, social care, or voluntary sector setting
Experience in facilitating groups, workshops, or sessions
Experience working directly with individuals living with dementia and their carers, or a strong understanding of their needs and challenges
Excellent interpersonal and communication skills
Highly organised with excellent time management, skilled in planning, organising, and facilitating engaging group activities.
Proactive and self-motivated, ability to work independently and as part of a team
Good problem-solving skills and the ability to respond flexibly to changing needs of those you support
Proficiency in IT, including Microsoft Office suite
Committed to equality, diversity, and inclusion
Driving licence and willingness to travel across Birmingham
Flexible and willing to work occasional evenings/weekends if required
Desirable
Experience in working with people living with dementia and their carers from culturally diverse and underrepresented communities
Experience in outreach or community engagement
Ability to speak additional languages relevant to Birmingham's diverse communities
Knowledge of local services and resources available to people living with dementia and their carers.
Job Type: Fixed term contract
Contract length: 12 months
Pay: 25,743.00 per year
Benefits:
Company pension
Health & wellbeing programme
Shift:
Day shift
Work days:
Monday to Friday
Language:
English (preferred)
Work Location: In person
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