We are seeking a dedicated and organised Dental Receptionist to join our team. In this role, you will be the first point of contact for patients, providing exceptional patient care and ensuring a smooth operation of the dental practice. You will be responsible for managing appointments, handling patient inquiries, and maintaining accurate records while fostering a welcoming environment.
Responsibilities
Greet patients warmly upon arrival and assist them with check-in procedures.
Schedule and confirm appointments efficiently while managing the calendar for the dental team.
Handle patient inquiries and provide information regarding treatments, services, and insurance options.
Maintain accurate patient records and ensure all documentation is up to date.
Process payments and manage billing inquiries with attention to detail.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Utilise IT systems effectively for scheduling, record-keeping, and correspondence.
Uphold confidentiality and adhere to data protection regulations at all times.
Experience
Previous experience in a receptionist or administrative role is preferred, ideally within a healthcare or dental setting.
Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
Excellent communication skills in English, both written and verbal, to interact with patients and staff professionally.
A background in nursing or patient care is advantageous but not essential.
Proficiency in IT systems relevant to practice management will be beneficial.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive as a Dental Receptionist, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: 22,880.00-31,969.78 per year
Work Location: In person
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