Job Description

Job Summary

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued. The position is paid and suitable for individuals with prior office or administrative experience who enjoy working in a healthcare setting.

Duties

Greet patients warmly and professionally upon arrival, creating a positive first impression Manage patient appointments, including scheduling, rescheduling, and cancellations using practice management software Answer phone calls promptly and courteously, directing inquiries appropriately Handle patient check-in and check-out processes efficiently Maintain accurate patient records and update information as needed Process payments and handle billing procedures accurately Assist with administrative tasks such as filing, data entry, and correspondence Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies Support the dental team with various administrative duties to facilitate smooth clinic operations

Skills

Proven office experience, ideally within a healthcare or dental environment Strong organisational skills with attention to detail Excellent communication skills, both verbal and written Proficient in using office software programmes such as MS Office or dental practice management systems Ability to remain calm and professional in a busy environment Friendly demeanour with a customer-focused approach Previous administrative experience is advantageous but not essential; training will be provided for the right candidate
This role is ideal for organised individuals who enjoy providing exceptional service in a professional setting. The position offers an engaging work environment where your organisational skills can make a real difference in patient care.

Job Types: Full-time, Part-time, Permanent

Pay: From 24,420.00 per year

Work Location: In person