Job Description

Overview

We are seeking a professional and friendly Dental Receptionist to join our busy dental practice. The ideal candidate will be responsible for providing excellent customer service, managing appointments, and ensuring smooth daily operations within the reception area. This role offers an opportunity to work in a welcoming environment where organisational skills and a warm demeanour are highly valued.

Duties

Greet patients warmly and professionally upon arrival, creating a positive first impression Manage appointment scheduling efficiently using practice management software Answer phone calls promptly, providing information and directing enquiries appropriately Handle patient check-in and check-out processes accurately and courteously Maintain accurate patient records and update details as necessary Process payments and organise billing in accordance with practice procedures Assist with administrative tasks such as filing, correspondence, and maintaining the reception area Coordinate with dental staff to ensure smooth patient flow throughout the day Ensure compliance with health and safety regulations within the reception area

Qualifications

Previous office experience or administrative experience is preferred but not essential; training will be provided for suitable candidates Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Friendly, approachable manner with a professional attitude Ability to multitask effectively in a fast-paced environment Proficiency in using office software and practice management systems is advantageous A positive attitude and willingness to learn are essential for success in this role
Job Type: Full-time

Pay: 24,420.00-36,654.22 per year

Work Location: In person