Job Description

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY THE NHS
THIS POST IS SECONDMENT FOR UPTO 16 MONTHS DUE TO MATERNITY COVER
An exciting opportunity has arisen to join the Dental Deanery providing maternity cover in the role of Dental Education Support Officer.
This role provides a high level of administrative support and co-ordination supporting the training of dental professionals, including overseas Dentists and Dentists with Enhanced Skills.
You will have previous experience of working in a similar role, and possess excellent administrative, organisational and IT skills and the ability to communicate effectively with colleagues and stakeholders. Also important are enthusiasm, self motivation and an excellent eye for detail.
This post is being offered as a secondment opportunity only. If you wish to apply, you must have your line manager's approval before making an application. This post is for a fixed secondment period but may be extended or made permanent at the end of the secondment period depending on available funding and business requirement.
Main duties of the job
The post holder will provide a high level of administrative support and co-ordination supporting the education of dental professionals, including overseas Dentists and Dentists with Enhanced Skills (DES):
Provide comprehensive, efficient, and confidential administrative support for the education and training of dental professionals in Wales.
Be the first and main point of contact for all enquiries providing comprehensive and professional information and guidance to stakeholders in relation to the education and training of dental professionals in Wales.
Work autonomously and to deadlines, using own initiative.
English and/or Welsh speakers are equally welcome to apply
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Details
Date posted
19 May 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
xc2xa326,928 to xc2xa329,551 a year per annum pro rata
Contract
Secondment
Working pattern
Part-time, Flexible working
Reference number
082-AC039-0525
Job locations
HEIW, Ty Dysgu
Cefn Coed, Nantgarw
Cardiff
CF15 7QQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and knowledge
Essential

• Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge

• Understanding of continuous professional development
• Understanding of postgraduate dental education

• Experience of developing resources in different mediums

• Experience of working in the NHS
• Experience of supporting and working on projects

• Ability to work autonomously

• Ambitious and willingness to learn
• Motivated and resourceful
• Approachable and adaptable
• Willingness to travel to venues across Wales

• Welsh Speaker (Level 1) or willingness to work towards

• Knowledge of administrative procedures
• Knowledge of data protection and confidentiality

• Experience of establishing new administrative processes, systems, and procedures
• Excellent working knowledge of Microsoft Office packages
• Minute taking

• Highly developed interpersonal skills and ability to communicate at all levels
• Excellent planning and organisational skills
• Good time management skills and ability to meet deadlines
• Problem solving

• Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge

• Understanding of continuous professional development
• Understanding of postgraduate dental education

• Experience of developing resources in different mediums

• Experience of working in the NHS
• Experience of supporting and working on projects

• Ability to work autonomously

• Ambitious and willingness to learn
• Motivated and resourceful
• Approachable and adaptable
• Willingness to travel to venues across Wales

• Welsh Speaker (Level 1) or willingness to work towards

• Knowledge of administrative procedures
• Knowledge of data protection and confidentiality

• Experience of establishing new administrative processes, systems, and procedures
• Excellent working knowledge of Microsoft Office packages
• Minute taking

• Highly developed interpersonal skills and ability to communicate at all levels
• Excellent planning and organisational skills
• Good time management skills and ability to meet deadlines
• Problem solving