Job Description

Overview

We are seeking a Dental Nurse/Dental Receptionist to join our private dental practice located in the centre of Bath. Experience is preferred however no experience will be considered and training will be provided. Experience using the software EXACT would be preferred. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk and assisting the dentists in the surgery. This role requires strong organisational skills, effective communication abilities, and a passion for patient care. The role would be for three-four days per week, from 8:45-5:00.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Schedule appointments efficiently while managing the calendar to optimise patient flow. Handle incoming calls and respond to patient inquiries in a courteous manner. Maintain accurate patient records and ensure confidentiality at all times. Process patient payments and manage billing inquiries as needed. Collaborate with dental staff to ensure seamless communication regarding patient care. Assist in managing inventory of office supplies and dental materials. Utilise IT systems for scheduling, record keeping, and other administrative tasks. Assisting the Dentist in the surgery Maintaining the surgery and sterilizing instruments

Requirements

Previous experience as a receptionist or in a similar administrative role is preferred. GDC registration preferred Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills in English, both verbal and written. A background in patient care or nursing is advantageous but not essential. Proficiency in IT systems and software relevant to dental practice management is desirable. A friendly demeanour with a commitment to providing outstanding service to patients. If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Part-time

Pay: 12.86-14.00 per hour

Expected hours: 30 per week

Schedule:

Day shift Monday to Friday
Work Location: In person