Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice, providing exceptional patient care while managing administrative tasks. This position requires excellent organisational skills, effective communication abilities, and a strong IT proficiency to handle various software systems.

Responsibilities

Greet patients warmly and assist them with the check-in process. Schedule and confirm appointments, ensuring optimal use of the dentist's time. Manage patient records accurately and maintain confidentiality at all times. Handle incoming calls and respond to patient inquiries with professionalism and care. Process patient payments and manage billing inquiries as necessary. Collaborate with dental staff to ensure seamless patient flow throughout the practice. Maintain an organised reception area, ensuring it is welcoming and tidy for patients. Assist in other administrative duties as required to support the dental team.

Qualifications

Proven experience in a receptionist or administrative role, preferably within a healthcare setting. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both verbal and written, with proficiency in English. Familiarity with dental terminology is advantageous but not essential; training will be provided. IT skills are essential, including experience with practice management software and standard office applications. A background in patient care or nursing is desirable but not mandatory; a caring attitude towards patients is crucial.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive in this role, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 20 per week

Schedule:

Weekend availability
Work Location: In person

Application deadline: 27/07/2025
Expected start date: 28/07/2025