Job Description

Overview

We are seeking a dedicated and friendly Dental Receptionist to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring a positive experience for our patients by providing exceptional patient care and maintaining the smooth operation of the front desk. This position requires strong communication and organisational skills, as well as a passion for delivering high-quality service in a healthcare environment.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Schedule appointments and manage the dental calendar efficiently. Handle patient inquiries, providing information about services and procedures. Maintain accurate patient records and ensure confidentiality at all times. Process payments and manage billing inquiries with attention to detail. Collaborate with dental staff to ensure seamless patient flow and care coordination. Assist in maintaining a clean and organised reception area. Utilise IT systems for managing appointments, records, and communications effectively.

Qualifications

Previous experience in a dental or healthcare setting is preferred but not essential. Strong communication skills in English, both verbal and written. Excellent organisational skills with the ability to multitask effectively. A background in nursing or patient care is advantageous. Proficient IT skills, including familiarity with dental software systems. A friendly demeanour with a commitment to providing outstanding patient service. If you are passionate about contributing to a positive patient experience and possess the required skills, we encourage you to apply for this rewarding role as a Dental Receptionist within our practice.
Job Types: Full-time, Part-time

Pay: 21,367.50-30,954.02 per year

Expected hours: 14 - 35 per week

Work Location: In person