Job Description

Dental Nurse & Reception Support

Overview

We are seeking a dedicated and compassionate Dental Nurse to join our dynamic team. The ideal candidate will play a crucial role in providing exceptional patient care, assisting dentists during procedures, and ensuring the smooth operation of the dental practice. This versatile position combines clinical nursing duties with reception and administrative responsibilities, requiring strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of hygiene and patient comfort.

Key Responsibilities

Clinical Duties

Assist dentists during examinations and treatments by preparing instruments and materials Ensure all dental equipment is sterilised and maintained in accordance with health and safety regulations Provide excellent patient care by reassuring patients, explaining procedures, and addressing concerns Support the dental team in achieving practice goals while adhering to strict infection control protocols Assist with four-handed dentistry techniques to enhance treatment efficiency

Reception & Administrative Duties

Provide reception cover during breaks, holidays, and busy periods Greet patients warmly and manage the front desk professionally Handle telephone enquiries and appointment bookings efficiently Process patient payments and manage billing procedures Maintain accurate patient records using practice management software Manage appointment schedules to optimise patient flow and minimise waiting times Handle patient correspondence and follow-up communications Support inventory management and ordering of dental supplies

Patient Care & Communication

Deliver exceptional customer service at all touchpoints Explain treatment procedures and aftercare instructions clearly Address patient concerns with empathy and professionalism Ensure patient comfort throughout their visit Maintain confidentiality in accordance with GDPR and professional standards

Essential Skills & Qualifications

Technical Skills

Strong organisational abilities to manage multiple tasks in a fast-paced environment Proficient IT skills for managing patient records, scheduling systems, and digital radiography Knowledge of dental terminology and procedures Understanding of infection control and health & safety regulations

Personal Skills

Excellent patient care skills with demonstrated empathy and understanding Outstanding communication abilities, both verbal and written Professional telephone manner and customer service skills Ability to work effectively both independently and as part of a team Flexibility to adapt to changing priorities and cover different roles as needed Attention to detail and commitment to maintaining high standards

Experience & Qualifications

NVQ Level 3 Diploma in Dental Nursing (or equivalent) preferred Current GDC registration as a Dental Nurse (or willingness to obtain) Previous experience in a dental practice advantageous Reception or customer service experience beneficial but not essential Current CPR certification (or willingness to obtain)

Language Requirements

Excellent English proficiency, both spoken and written Ability to communicate clearly with patients from diverse backgrounds

What We Offer

Competitive salary commensurate with experience Opportunities for professional development and continuing education Supportive team environment with comprehensive training Modern, well-equipped practice facilities Career progression opportunities within our growing practice

Person Specification

The ideal candidate will be a motivated healthcare professional who thrives in a varied role combining clinical and administrative responsibilities. You should be comfortable switching between patient care duties and front-of-house responsibilities, maintaining the same high standards of professionalism throughout.

If you are passionate about dental care and eager to contribute to a supportive team environment while developing your skills across multiple areas of practice management, we encourage you to apply for this rewarding opportunity.

To apply, please submit your CV along with a covering letter explaining why you would be perfect for this role.

Job Types: Part-time, Permanent

Pay: From 14.00 per hour

Expected hours: 16.5 - 24.75 per week

Benefits:

Company pension Employee discount
Experience:

Dental Nursing: 1 year (required)
Licence/Certification:

Valid GDC registration (required)
Work Location: In person

Expected start date: 13/08/2025