Job Description

Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring a welcoming environment for patients while managing administrative tasks efficiently. This position requires excellent communication and organisational skills, as well as a passion for patient care. The Dental Receptionist will be the first point of contact for patients, making it essential to create a positive experience from the moment they enter our practice.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Schedule appointments and manage the dental calendar effectively. Handle patient inquiries and provide information regarding treatments, services, and office policies. Maintain accurate patient records and ensure confidentiality is upheld at all times. Process payments and manage billing inquiries with attention to detail. Collaborate with dental professionals to ensure smooth patient flow throughout the day. Assist in maintaining a clean and organised reception area. Utilise IT systems to manage appointments, patient records, and communications efficiently.

Requirements

Previous experience in a dental or healthcare setting is preferred but not essential. Strong communication skills in English, both verbal and written. Excellent organisational skills with the ability to multitask effectively in a fast-paced environment. A background in nursing or related fields would be advantageous. Proficient IT skills, including familiarity with dental software systems, are desirable. A genuine interest in providing exceptional patient care and support. If you are passionate about contributing to a positive patient experience in a dental practice, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Part-time, Permanent

Pay: From 25,000.00 per year

Expected hours: 16 - 40 per week

Benefits:

Employee discount Free parking On-site parking
Work Location: In person