Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will serve as the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This paid position offers an opportunity to work within a professional healthcare environment, supporting both patients and dental team members.

Duties

Greet patients warmly and professionally upon arrival, ensuring a welcoming atmosphere Manage patient appointments efficiently using our IT scheduling systems Answer phone calls, respond to enquiries, and handle appointment bookings or cancellations Maintain accurate patient records and update information as necessary Assist with patient care coordination, including providing pre-appointment instructions Process payments and organise billing in accordance with practice procedures Support the dental team with administrative tasks such as filing, correspondence, and stock management Ensure the reception area remains tidy, organised, and welcoming at all times

Qualifications

Proven experience in patient care or healthcare administration is preferred Excellent communication skills in English, both written and verbal Strong organisational skills with the ability to multitask effectively in a busy environment Good IT skills, including familiarity with scheduling software and Microsoft Office programmes Knowledge of nursing or dental terminology is advantageous but not essential Ability to demonstrate professionalism, empathy, and excellent interpersonal skills Previous experience in a reception or administrative role within healthcare is desirable
This role offers a rewarding opportunity to contribute to patient wellbeing while working within a supportive team. The ideal candidate will be dedicated to delivering high standards of service and organisation.

Job Types: Full-time, Permanent, Fixed term contract, Temp to perm, Apprenticeship
Contract length: 6 months

Pay: 24,420.00-35,484.13 per year

Benefits:

Employee discount On-site parking
Work Location: In person