Job Description

Job Summary

We are seeking a dedicated and professional Dental Nurse/Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation of the dental practice. This role requires strong organisational skills, effective communication abilities, and a compassionate approach to patient care.

Responsibilities

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Schedule and confirm appointments, managing the calendar efficiently to optimise patient flow. Handle patient inquiries via phone and in person, providing accurate information regarding services and procedures. Maintain patient records with utmost confidentiality, ensuring all information is up-to-date and accurate. Process patient payments and manage billing inquiries in a professional manner. Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans. Assist in maintaining a clean and organised reception area, contributing to a welcoming environment for patients. Utilise IT systems effectively for scheduling, record keeping, and communication purposes.

Experience

Previous experience in a dental or healthcare setting is preferred. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills in English, both verbal and written, to interact effectively with patients and staff. A background in nursing or patient care is advantageous but not mandatory; a willingness to learn is essential. Proficiency in IT systems related to scheduling and record management will be beneficial.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 15 - 37.5 per week

Benefits:

Company pension
Experience:

Dental assisting: 1 year (preferred) Dental Nursing: 1 year (preferred)
Licence/Certification:

Valid GDC registration (preferred)
Work Location: In person

Reference ID: Dental Nurse/Receptionist