Job Description

An Award Winning Private Cosmetic Dental Practice is looking for a full time Practice Manager to join ASAP. This is a permanent position and is an excellent opportunity for a Pro-active Hard working person. As a Practice Manager you will be responsible for driving our practice's performance by delivering set objectives relating to patient care, revenue targets, KPIs and cost management. You will recruit, retain and directly manage a team of professional self-employed Clinicians plus the employed support staff on site; Nurses, Receptionists and Cleaners. A Practice Manager is responsible for audit and financial processes which must be completed to company and CQC standards.You will receive support from your Director.

Visit our website to learn more about great work that we do:

https://www.perfectsmilespa.com/

The Practice operates Monday-Friday and some Saturdays. We are on Hornchurch High Street.

If you don't have any experience please don't apply.

The role includes:

Treatment Co-Ordination

Head of house training

Full Receptionist duties

General clerical duties administration of the business.

Practice Management

CQC administration

The key responsibilities for this vacancy are:

Strong Man-management experience including conducting one-to-ones, performance reviews and managing staff development (essential)

Motivation and drive to make your role a success

Excellent interpersonal skills to manage relationships with colleagues, clinical professionals, customers and senior management.

Organisation skills including prioritising important deadlines whilst managing reactive business needs

Strong commercial awareness/business acumen

Experience of working within a dental environment is essential.

Multi-task across TCO, receptionist duties Practice Management

Achieve key deliverables including business growth targets and managing P&L

To provide complimentary assessments to relevant patients; discussing their needs, treatment options and costs that are available

Processing a high number of patient referrals

Supporting Clinicians with creating treatment plans for patients

Foster strong working relationships with clinicians, head office, suppliers and contractors.

Lead a small, dedicated team with the day-to-day running and management of the practice

To build relationships with referring dental practices and clinicians to promote our services

Greeting patients as they arrive and answering the phones.

Scheduling and cancelling patient appointments.

Dental Charting and Treatment Planning.

Completing and filing insurance forms and dental billing records.

Translating dental services into proper billable codes.

Managing office inventory and supplies.

Communicating with dental supply vendors.

Handling test results including x-rays.

Office duties including document filing, scanning, and creation Requirements

Knowledge of Soe Software

Requirements:

A self-starter who can organise and prioritise their own workload to maximise sales from private treatments

Background in sales and marketing / event management

Excellent customer service skills developed in a customer focused environment

A passion for delivering excellent commercial results

Excellent verbal and written communication skills (Fluent English)

Computer Literate (Microsoft Office & Dental specific "Software of Excellence")

Ability to cope with reception/ Patients/ complaints.

Must be Qualified or Proof of training

Benefits:

Excellent salary and Attractive Bonuses

Excellent on the job training

CPD and GDC paid for

To work for one of the Best Practices in the Country

Holidays

Please send your CV and availability.

We do require references

Job Types: Full-time, Permanent

Pay: 32,000.00-42,000.00 per year

Benefits:

Company pension Employee discount
Experience:

Dental Practice Management: 5 years (preferred)
Work Location: In person