Dental Receptionist
Job Description
As our practice continues to expand, APCO Dental Care is looking for an enthusiastic and well-mannered individual to join our team as a Dental Receptionist.
As the first point of contact for our patients, you'll play an essential role in creating a positive experience from the moment they arrive. You'll work closely with our team of dental professionals, so being a strong team player is key.
We're looking for someone who demonstrates exceptional customer service, excellent communication and organisational skills, and a genuine commitment to providing the highest standard of patient care.
Key Responsibilities
Greet and check patients in and out of appointments Schedule and manage appointments efficiently Maintain accurate patient and practice records in line with GDPR regulations Handle incoming calls and patient enquiries professionally Manage lab work sign-in and sign-out processes Organise and maintain the appointment book Process patient payments, handle cash, and complete end-of-day banking Liaise with dentists regarding appointments and private treatment plans Provide information to patients about NHS and private treatment options
We're looking for someone with previous experience as a receptionist, ideally within a dental or medical setting. Knowledge of SFD software is not required but would be an advantage. You should have excellent communication skills, a professional and friendly manner, and the ability to stay organised while multitasking in a busy environment. Attention to detail and a commitment to providing outstanding patient care are essential.
Job Type: Full-time
Pay: From 12.50 per hour
Expected hours: 40 per week
Benefits:
On-site parking
Work Location: In person
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Job Detail
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Job IdJD3950866
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationAlexandria, SCT, GB, United Kingdom
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EducationNot mentioned