Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is essential in ensuring the smooth operation of our front desk and enhancing the patient experience. We are able to provide training.

Responsibilities

Greet patients warmly and check them in for their appointments. Manage appointment scheduling, confirmations, and reminders. Handle incoming calls and respond to patient inquiries with professionalism. Maintain accurate patient records and update information as necessary. Process patient payments and manage billing inquiries. Assist with administrative tasks such as filing, data entry, and inventory management. Collaborate with dental staff to ensure efficient patient flow. Uphold confidentiality and adhere to data protection regulations.

Qualifications

Previous experience in an administrative or office role, preferably within a healthcare setting. Excellent communication skills, both verbal and written. Strong organisational abilities with attention to detail. Proficient in using office software is desirable and dental practice management systems training is available. Ability to work well under pressure in a fast-paced environment. A friendly disposition with a passion for providing outstanding patient care.
If you are a motivated individual looking to contribute to a supportive team while ensuring an excellent experience for our patients, we encourage you to apply for this rewarding position.

Job Types: Full-time, Permanent

Work Location: In person