Job Description

Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation within the dental practice. This role requires strong organisational skills and a keen attention to detail to manage appointments, patient records, and administrative tasks efficiently.

Responsibilities

Greet patients warmly upon arrival. Manage appointment scheduling, confirmations, and reminders for patients. Maintain accurate patient records and ensure confidentiality is upheld at all times. Answer phone calls and respond to inquiries regarding services, appointments, and insurance information. Process patient payments and handle billing inquiries professionally. Collaborate with dental staff to ensure a seamless patient experience. Keep the reception area tidy and organised, creating a welcoming environment for patients. Assist with administrative tasks as needed.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare or dental setting. Excellent communication skills with a friendly and professional demeanour. Strong organisational abilities with attention to detail in managing multiple tasks. Proficient in using office software and dental practice management systems - SOE Knowledge of dental terminology is advantageous. A proactive approach to problem-solving and the ability to work effectively as part of a team.
If you are passionate about providing excellent patient care and possess the required skills, we invite you to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: 12.21-13.00 per hour

Expected hours: 40 per week

Schedule:

Monday to Friday
Work Location: In person