Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring a smooth operation within the practice, contributing to a welcoming environment for both patients and staff.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Handle incoming calls and respond to patient inquiries with professionalism and care. Maintain accurate patient records and ensure all documentation is up to date. Process patient payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless communication regarding patient care. Assist in maintaining a clean and organised reception area, contributing to the overall atmosphere of the practice.

Qualifications

Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Strong organisational skills with attention to detail and the ability to multitask effectively. Excellent verbal and written communication skills, demonstrating a professional demeanour at all times. Proficiency in using office software and dental management systems is advantageous. A compassionate approach towards patient care, ensuring comfort and support throughout their visit. Ability to work well within a team environment while also being self-motivated when required.
If you are passionate about providing excellent service in a dental setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Part-time

Pay: 12.75-14.10 per hour

Expected hours: 20 - 37.5 per week

Work Location: In person