Job Description

Join our team today! We are excited to offer an amazing opportunity to join our growing team as a full-time dental receptionist. We are seeking an experienced individual with a professional demeanour and a growth mindset, to contribute to our practice's success.

Responsibilities:

Diary Management:

Efficiently manage appointment schedules for the clinicians.

Patient Liaison:

Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.

Payment Handling:

Process payments accurately and efficiently, ensuring proper documentation.

Phone Management:

Answer and direct phone calls professionally, maintaining a courteous and helpful demeanour.

Patient Journey:

Ensure a seamless experience for patients from arrival to departure, addressing any concerns or issues promptly.

Administrative Support:

Assist with various administrative tasks as needed to support the smooth operation of the dental practice.

Please note

that this job description is not exhaustive, and additional duties may be assigned as needed.

Requirements:

Experience:

Prior experience in a dental receptionist role is essential.

SOE Knowledge:

Proficiency in Software of Excellence (SOE) is essential.

Communication Skills:

Excellent communication and interpersonal skills, with a friendly and approachable manner.

Organisational Skills:

Strong organisational and multitasking abilities, with a keen eye for detail.

Customer Service:

Commitment to providing exceptional customer service to patients.

Team Player:

Ability to work effectively as part of a team in a fast-paced environment.

Flexibility:

Willingness to adapt to changing priorities and schedules.

Professional Development:

We offer opportunities for professional development and encourage a growth mindset among our team members.
Only shortlisted candidates will be contacted for further consideration.

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Benefits:

Company pension Free parking On-site parking
Experience:

Dental Receptionist: 2 years (required)
Work Location: In person