Job Description

About Us

We're a modern, patient-focused dental practice offering mainly private treatments. Our friendly team delivers quality cosmetic and restorative care in a welcoming environment. You'll join a tight-knit group that values professionalism, teamwork, and exceptional patient experiences.

Role & Responsibilities

Welcome patients with warmth and professionalism Manage appointment bookings, confirmations, and diary coordination Answer incoming calls, respond to email enquiries, and direct urgent messages Process payments, issue receipts, and handle insurance or finance queries Maintain accurate patient records in our practice management system Assist clinical team with smooth patient flow and compliance (GDPR, CQC) Resolve basic patient concerns and escalate complex issues appropriately
What We're Looking For

Strong customer-service mindset and genuine rapport-building skills Professional appearance, attitude, and clear verbal communication Experience in dental or medical reception (advantageous but not essential) Proficiency with appointment software (e.g., Dentally, SOE) or ability to learn quickly Excellent organisation, multitasking ability, and attention to detail Discretion, confidentiality, and adherence to data-protection standards A proactive, solution-oriented approach under pressure
Benefits & Perks

Competitive salary Structured hours with no evening or weekend shifts Ongoing training and CPD support Staff discounts on dental treatments for you and immediate family Pension contributions and holiday entitlement Friendly, collaborative culture where your voice is heard
How to Apply

Ready to join our practice and make every patient's visit exceptional? Send your CV and a brief cover letter explaining why you'd excel in this role to amit8th@hotmail.com. We'll respond within five working days to shortlisted candidates.

Job Types: Full-time, Permanent

Pay: 12.50-13.50 per hour

Work Location: In person