Job Description

Full Time Dental Receptionist - Dual Site

Salary:

Competitive upon experience

Monday to Friday - 8.45am-5.30pm

Location:

The Dental Centre (Lancashire Dental) BB1 2AF

Ewood House Dental Surgery (Lancashire Dental) BB2 4HU

Key responsibilities & duties -

Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner Receive and deal with patients and visitors in a pleasant and prompt manner Keep patients informed of any delays Notify dentists/hygienists of patients arrivals Schedule patient appointments in accordance with practice policies and keep records of all appointments and remind patients of their appointments as required Collect and record patient payments and pursue any outstanding payments in line with practice policies Follow computer procedures to ensure patient records are properly maintained Carry out routine housekeeping procedures on the computer, including undertaking regular backups in line with practice policy Liaise with dental labs, suppliers and other organisations as required, keeping records of lab work in and out. Deal in an appropriate with patient feedback and inform the practice manager about patient feedback and complaints Manage the sales of dental sundries to patients and ensure patients are given the opportunity to buy sundries when they leave the practice Keep the office, patient toilet and reception area tidy and welcoming Attend all practice meetings as requested

Academic or trade qualifications

Dental Reception experience required

Work experience and skills

Motivated / Team player, Friendly and bubbly and willing to learn.

Benefits :

Well known, long standing practices Long standing staff members, family atmosphere Specialist sister practice - orthodontics, implants, Invisalign, endodontist, periodontist Progression available Courses available for staff members for career progression Great career opportunity Free parking available Perkbox subscription - discounts Annual cost of living salary increase yearly Birthday off as extra to allowance
We look forward to hearing from you!

IND003

Job Types: Permanent, Full-time

Benefits:

Additional leave Company events Company pension Free parking Store discount
Experience:

Dental practice: 1 year (required) Dental receptionist: 1 year (required)
Work Location: In person