Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of the practice and enhancing patient experience.

Responsibilities

Greet patients warmly as they arrive at the practice and assist with check-in procedures. Manage appointment scheduling, confirmations, and cancellations efficiently. Answer phone calls and respond to patient inquiries with professionalism and care. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process patient payments and manage billing inquiries. Coordinate with dental staff to ensure seamless patient flow throughout the day. Assist in maintaining a clean and organised reception area. Handle correspondence, including emails and postal mail, as necessary.

Requirements

Previous experience in a dental or medical reception role is preferred but not essential. Strong administrative skills with proficiency in office software applications. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively in a busy environment while maintaining attention to detail. A friendly disposition and ability to work well within a team setting. Knowledge of dental terminology is advantageous but not required; training will be provided.
If you are passionate about providing excellent service in a healthcare environment and possess strong organisational skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Type: Full-time

Pay: 12.61-12.91 per hour

Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person