Job Description

Overview

Are you looking for an exciting opportunity to work in a beautiful, well-established private dental practice in Chelmsford? We are seeking a friendly and organised receptionist to join our practice. This role is essential in providing excellent customer service, patient care and ensuring the smooth operation of our front desk, whilst working closely alongside our friendly close-knit team. The ideal candidate will have strong office and administrative skills and experience in a healthcare, ideally dental receptionist role and with a passion for patient care and a keen attention to detail. Competitive pay of 13+ per hour based on experience. The working days for this role are Monday to Thursday.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, including booking, rescheduling, and confirming patient visits. Handle incoming calls and respond to patient inquiries in a professional manner. Maintain accurate patient records and ensure all information is up-to-date. Process patient payments and manage billing inquiries efficiently. Collaborate with dental staff to ensure seamless patient flow throughout the day. Maintain a clean and organised reception area, ensuring that all materials are stocked and readily available for patients. Assist with administrative tasks as needed, including filing, data entry, and correspondence.

Qualifications

Previous experience in an office or administrative role is essential, ideally within a healthcare/Dental setting. Strong organisational skills with the ability to multitask effectively in a busy environment. Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service. Proficiency in using dental software systems is advantageous and ideal, although training will be given. A positive attitude with a commitment to maintaining confidentiality and professionalism at all times. Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Part-time, Permanent

Pay: From 13.00 per hour

Benefits:

Company pension Employee discount Free parking On-site parking
Experience:

Dental receptionist: 2 years (required)
Work Location: In person

Reference ID: BeauRec_2025