Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation of the dental practice. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and reminders to ensure an organised calendar for the dental team. Handle patient inquiries via phone, email, or in person, providing accurate information about services offered. Maintain patient records with confidentiality and accuracy, ensuring all documentation is up-to-date. Process patient payments and manage billing inquiries as necessary. Collaborate with dental staff to ensure seamless communication and coordination of patient care. Assist with general office duties such as filing, data entry, and maintaining a tidy reception area.

Experience

Previous experience in a dental reception role is preferred but not essential; training will be provided. Strong administrative skills with proficiency in office software applications. Excellent organisational abilities and attention to detail are crucial for managing patient records effectively. Exceptional communication skills, both verbal and written, to interact positively with patients and staff alike. Ability to work well under pressure while maintaining a professional demeanour.
If you are passionate about providing excellent patient care and have the necessary administrative skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Type: Part-time

Pay: 12.21-13.00 per hour

Work Location: In person