Job Description

Overview

We have an exciting opportunity for a full time experienced dental receptionist to join our friendly growing mixed dental practice in Cheadle Hulme. We are seeking a dedicated and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation within the reception area. This role requires strong organisational skills and the ability to manage administrative tasks efficiently while maintaining a welcoming environment for our patients.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures. Manage appointment scheduling, confirmations, and cancellations effectively. Handle patient inquiries both in person and over the phone with professionalism. Maintain accurate patient records and ensure all information is up to date. Process patient payments and manage billing inquiries. Collaborate with dental staff to ensure seamless patient flow throughout the practice. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Uphold confidentiality and adhere to data protection regulations at all times.

Skills

Strong office administration skills, including proficiency in using computer systems and software relevant to dental practices. Excellent communication skills, both verbal and written, with a friendly demeanour. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Strong organisational skills with a proactive approach to problem-solving. Previous experience in a dental or medical reception role is advantageous but not essential. A compassionate attitude towards patients, demonstrating empathy and understanding in all interactions.
The successful candidate will have excellent communication skills with a confident telephone manner, a polite and courteous demeanour, team player and ideally with a strong sales background and dental knowledge.

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Additional pay:

Signing bonus
Benefits:

On-site parking
Schedule:

Monday to Friday
Work Location: In person