Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of the practice and maintaining a welcoming environment for our patients.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Schedule appointments and manage the appointment calendar effectively. Handle patient enquiries via phone, email, and in person, providing accurate information about services offered. Maintain patient records and ensure all information is up to date and confidential. Process patient payments and manage billing inquiries. Coordinate with dental staff to ensure seamless patient flow throughout the day. Assist with administrative tasks such as filing, data entry, and inventory management of office supplies. Uphold a clean and organised reception area to create a pleasant atmosphere for patients.

Qualifications

Previous office experience is essential, preferably in a healthcare or dental setting. Strong administrative experience with proficiency in using office software and equipment. Excellent communication skills, both verbal and written, with a friendly demeanour. Ability to multitask effectively while maintaining attention to detail. Strong organisational skills with the ability to prioritise tasks efficiently. A proactive approach to problem-solving and a commitment to providing outstanding patient care. If you are passionate about contributing to a positive patient experience and possess the necessary skills, we invite you to apply for this rewarding position as a Dental Receptionist in our practice.
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 4 months

Pay: From 13.13 per hour

Expected hours: 37.25 per week

Benefits:

Company pension Employee discount Private medical insurance
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 1 year (preferred)
Work Location: In person