Job Description

Join Our Team

Dental Receptionist Position Available

Devonshire House Dental Practice | Cambridge

Full-Time 37 hours per week on a rota basis, from 07:45hrs to 18:15hrs Across 4 days a week

2x: FTC up to 12 months - Starting October 2025

At

Devonshire House

, we're proud of over 100 years of providing outstanding dental care, combining clinical excellence with traditional customer service. Our reputation is built on trust, innovation, and a commitment to putting patients first. We're now looking for a warm, professional, and organised

Dental Receptionist

to become part of our front-of-house team in a

fast-paced practice

.

About the Role

As a

Dental Receptionist

, you will be the first point of contact for patients and visitors, setting the tone for the high-quality care we provide. You'll be responsible for delivering exceptional customer service, managing patient appointments, and ensuring a smooth, welcoming experience for everyone who walks through our doors.


This is a varied and rewarding role within a supportive and friendly team, ideal for someone who takes pride in their work and has a natural ability to make people feel at ease.


This role requires occasional travel to a nearby site to provide reception cover. The location is:

Vitality Copley, Copley Hill Business Park, Cambridge Road, Babraham, CB22 3GN.

Suitable and reliable transport to this site is essential.

Key Responsibilities

Patient Experience

Greet all patients and visitors with professionalism, warmth, and care Handle telephone and email enquiries in a helpful, informative manner Book, adjust, and manage patient appointments accurately Ensure patient information is up-to-date and handled with confidentiality Take payments and issue receipts Send appointment reminders and courtesy calls Support patients with necessary paperwork and information

Team & Practice Support

Work closely with clinicians, nurses, and the wider reception team Assist with day-to-day administration and record-keeping Maintain a clean, tidy, and welcoming reception area Report any concerns or issues to the Reception Management Team Support with operational efficiency and appointment book management

What We're Looking For

We're looking for someone who is:


Friendly, calm, and professional A confident communicator with a great telephone manner Organised, detail-oriented, and able to manage a busy front desk Comfortable using computers and Microsoft Office Proactive and a strong team player

Experience in a healthcare or dental setting is helpful but not essential -- full training will be provided.

Why Work With Us?

Be part of a respected and long-established dental practice Work in a modern, supportive environment with a friendly and experienced team Help make a real difference in the lives of our patients Ongoing training and development opportunities

Competitive pay

6.6 weeks of annual leave

- enjoy that well-earned break!

Company pension

- because planning for the future is important

Uniform provided

- so you can look smart and professional every day

Full training & ongoing development

- we'll help you grow!

Employee discounts on dental treatments

- keep that smile shining

!

Charity match funding

- we'll support the causes you care about

Social events

- BBQs, Christmas parties & more!

Discounted cycle offers

- pedal your way to work!

Refer a friend bonus

- earn up to 5,000!

Interested in Applying?

If you're enthusiastic about delivering excellent customer care and would like to join a well-established, forward-thinking dental practice, we'd love to hear from you.

To apply, please send your CV and a short cover note to

: recruitment@riverdalehealthcare.com

Reasonable Adjustments:

If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.


If you're ready to apply, just hit the apply button and send your application to our Recruitment Team!