Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Schedule and confirm appointments, ensuring optimal utilisation of the dentist's time. Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations. Answer phone calls and respond to patient inquiries in a professional manner. Process patient payments and manage billing inquiries. Coordinate with dental staff to ensure seamless communication regarding patient care. Manage office supplies and maintain a tidy reception area. Assist with administrative tasks such as filing, data entry, and correspondence as needed.

Requirements

Previous experience in an office or administrative role is preferred. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in using office software and dental management systems is advantageous. A friendly disposition with a commitment to providing outstanding patient care.
The pay rate is negotiable depending on experience.

Job Types: Part-time, Permanent

Pay: 12.50-14.00 per hour

Benefits:

Company events Company pension Employee discount Free parking
Work Location: In person