Job Description

Job Overview

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and ensuring a smooth patient experience. This role offers an excellent opportunity to work within a supportive team in a busy dental environment, providing vital administrative support to ensure the efficient operation of the practice.

Duties

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling and cancellations using practice management software Answer phone calls, respond to patient enquiries, and direct calls appropriately Maintain accurate patient records and update personal information as needed Process payments and handle billing procedures efficiently Assist with administrative tasks such as filing, correspondence, and data entry Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials Support the dental team with clerical duties to facilitate smooth daily operations Experience with Dentally preferred (Training can be given)

Qualifications

Previous dental experience or dental administrative experience is highly desirable Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Proficiency in using office software and dental practice management systems Friendly, professional demeanour with a patient-focused approach Ability to multitask effectively in a fast-paced environment A positive attitude and willingness to learn new skills
This position is ideal for organised individuals who enjoy working in a team-oriented environment within the healthcare sector. The role provides valuable experience in dental administration and offers opportunities for professional development.

Job Types: Full-time, Part-time, Permanent

Pay: 13.00-14.00 per hour

Expected hours: 42 per week

Work Location: In person