Job Description

Dental Receptionist - Full-Time, Permanent

SW London | 24,000-30,000 (DOE)

Join our dedicated and welcoming team at a long-established, well-presented, predominantly private dental practice in Southwest London. We are proud to offer high-quality, comprehensive dental care in a relaxed and supportive environment -- and we are looking for a professional, enthusiastic Receptionist to be the face of our practice.

What We Offer

Competitive salary based on experience A supportive, friendly team that values collaboration and professionalism Workplace pension scheme Opportunities for growth and development

About You

We're looking for someone who thrives in a fast-paced, patient-focused environment. You'll be a quick learner, a team player, and someone who brings warmth and professionalism to every interaction.

You are:

Proactive, positive and organised Passionate about providing exceptional service Calm under pressure and confident managing sensitive conversations Driven by high standards and continuous improvement

Key Responsibilities

Delivering outstanding 'concierge-level' service to patients Managing appointment bookings, patient records, and day-to-day front desk operations Handling queries, feedback, and complaints with discretion and empathy Supporting marketing activities, including social media and advertising Acting as a brand ambassador and helping build long-lasting patient relationships

Requirements

Previous experience in dental or medical reception preferred Excellent written and verbal communication skills Strong attention to detail and high level of accuracy Competence in Microsoft Office and dental software (ideally SOE/Exact) GDC registration preferred (not essential, clarify based on your requirements) Good understanding of dental terminology and procedures

How to Apply

If you're ready to be a vital part of a team that cares deeply about patients and each other, we'd love to hear from you.

Please send your CV and a covering letter explaining why you're a great fit for this role by

Monday 17th November

Job Types: Full-time, Permanent

Pay: 24,000.00-31,000.00 per year

Benefits:

Employee discount
Work Location: In person