Job Description

Job Summary

We are seeking a dynamic, organised & friendly Dental Receptionist to join our fabulous dental practice, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation of the front desk and contributing to a positive patient experience. The ideal candidate will serve as the first point of contact for patients, supporting our wonderful clinical team.

Duties

Greet patients warmly upon arrival and assist with check-in procedures. Schedule appointments and manage the appointment calendar effectively. Handle patient inquiries, both in-person and over the phone, providing accurate information regarding services and procedures. Maintain patient records, ensuring all information is up-to-date and confidential. Process patient payments and manage billing inquiries with accuracy. Collaborate with dental staff to ensure seamless communication and coordination of care. Assist with inventory management of office supplies.

Skills

Administrative experience is highly desirable, particularly in a healthcare setting. Excellent communication skills, both verbal and written, to interact effectively with patients and team members. Strong organisational skills with attention to detail to maintain accurate records. Proficient in using computer systems and dental software for scheduling and record keeping. Training will be provided. Ability to work well under pressure while maintaining a calm and professional demeanour. If you are passionate about providing excellent patient care and possess the necessary skills, we invite you to apply for this rewarding position as a Dental Receptionist in our practice.
Job Types: Full-time, Part-time, Permanent

Pay: 12.21-14.00 per hour

Benefits:

Company pension
Language:

Beautifully spoken English (required)
Work authorisation:

United Kingdom (required)
Location:

High Wycombe HP13 6RU (required)
Work Location: In person