Job Description

Overview

We are seeking a dedicated ,friendly reliable Dental Receptionist to join our practice. We are in a semi rural village practice where we have regular patients and their families who our receptionist will soon get to know.

The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role is crucial in creating a welcoming environment for patients while managing administrative tasks efficiently.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Schedule appointments and manage the appointment calendar to optimise patient flow. Handle patient inquiries via phone, email, and in-person, providing accurate information about services and procedures. Maintain patient records with confidentiality and accuracy, ensuring all information is up to date. Process patient payments and manage billing inquiries with professionalism. Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans. Refer patients for secondary care to hospitals etc Assist in managing inventory of office supplies and dental materials as needed. Uphold a clean and organised reception area, contributing to a positive atmosphere for both patients and staff.

Qualifications

Previous dental reception experience is preferable Administrative experience is highly desirable, showcasing strong organisational skills. Excellent communication skills, both verbal and written, with a friendly demeanour. Proficient in using computer systems and dental software; Familiarity with Software of excellence practice management software is an advantage. Ability to multitask effectively in quite a fast-paced environment while maintaining attention to detail. A compassionate approach towards patients, demonstrating empathy and understanding in all interactions. Join our friendly team as a Dental Receptionist in a village location where you can make a difference to our patients' experiences.
Job Type: Part-time

Expected hours: No less than 23.25 per week

Schedule:

Monday to Friday
Work Location: In person