Job Description

Private practice in Ipswich seeking a full time Dental Receptionist. Must have excellent communication skills verbal and written, be well presented, eager to learn, hard-working and a team player. Knowledge of SOE software and dental nursing qualification would be a bonus. Start ASAP.

Our team is important to us - we only employ people with the right skills, the right drive and the right attitude - people that care as much as we go about doing the best for our customers.

The Role

Receptionist - 40 Hours a week, 8 Hours per day (Mon - Fri) PLUS at least one in every 4 Saturdays.

You will be the face of our practice, so you must be very presentable, friendly, and approachable and offer exceptional customer service - face to face, on the phone and on emails. It is therefore essential that you have fluent English language skills - written and spoken, and that you are a confident and friendly communication.

Full training will be given, dental reception experience required.

You will need to enjoy learning new things, be quick to learn, intelligent with good initiative and confidence.

Promoting a professional image and being knowledgeable about the services the practice provides. Providing patients of the practice with a warm welcome and making them feel at ease. Answering the telephone in a friendly, helpful, and courteous manner. Making all the necessary patient checks in accordance with practice policy. Scheduling appointments Completing patient recalls and appointment reminder calls.

Experience

Having worked in a similar role in a dental practice, you will have all the attributes required to provide a high-quality service to our patients and understand the support your team needs. In addition, you will be:

A good standard of general education. Previous Receptionist or customer service experience Highly motivated, friendly, flexible, reliable and organised. Taking payments and cashing up Opening and closing the practice To conduct the business of the reception desk / area quietly and calmly; communicating effectively with patients, nursing, dental, and other staff to promote the best environment for the efficient running of the clinic.
Job Types: Full-time, Permanent

Pay: 12.50-13.50 per hour

Benefits:

Company pension
Ability to commute/relocate:

Ipswich: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dental Receptionist: 1 year (preferred)
Work Location: In person