Job Description

Overview

Due to expansion we are seeking a friendly and efficient Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience.

Duties

Greet patients warmly upon arrival and assist with check-in procedures Schedule and confirm appointments, ensuring optimal use of the dentist's time Manage patient records accurately, maintaining confidentiality and compliance with data protection regulations Handle incoming calls and respond to patient inquiries with professionalism Process payments and manage billing inquiries effectively Coordinate with dental staff to ensure seamless patient flow throughout the day Maintain a clean and organised reception area, creating a welcoming environment for patients

Skills

Proven office experience, preferably in a healthcare setting Strong administrative skills, including proficiency in using computer systems and software Excellent communication skills, both verbal and written, with a focus on customer service Ability to multitask and prioritise effectively in a fast-paced environment Attention to detail and strong organisational abilities A compassionate attitude towards patients, demonstrating empathy and understanding
If you are passionate about providing excellent patient care and have the skills we are looking for, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 40 per week

Work Location: In person