Job Description

Dental receptionist - do you have what it takes?

An opportunity has arisen for a candidate with exceptional customer service and interpersonal skills to be the first port of call for patients at our friendly Kingston on Thames-based dental practice.

The ideal candidate will be superbly presented, possess excellent verbal and written communication skills, and have bags of initiative. Dental experience is ideal but by no means essential should you be the right candidate in all other respects. Training will be provided.

The role is for five days plus the 1st Saturday morning of the month.

Overall role

To deliver the kind of welcome our patients and team expect, in line with brand standards and legal requirements To ensure the reception operation runs smoothly and efficiently in line with the business vision and overall strategy To assist the business to grow and attract new patients by converting opportunities and participating in marketing campaigns in line with planned growth objectives To act as a champion and a positive point of contact for everyone in the business

Essential skills and experience

A caring and sympathetic nature Exceptional communication skills (written, verbal, phone) - the ability to liaise between patients and other dental care professionals Ability to engage and sell the benefits of the practice and specific treatments A smart appearance and professional attitude A good work ethic and high standards An ability to work under pressure Organised Possesses initiative and a willingness to take responsibility A positive, team player
You will be such an important part of the team that only those who consider themselves to be dynamic, goal oriented, with a successful track record of customer service excellence need apply.

Job Types: Full-time

Salary: 13.00 per hour

Schedule:

Monday to Friday 1st Saturday of the month
Duties:

Billing and maintaining patient records Assisting with front office tasks as needed Greeting and welcoming visitors Scheduling Managing correspondence Carrying out requests from management as needed Answering emails and sorting post Answering phone calls and transferring them as necessary Managing website functions and social media
Financial Duties:

Submitting insurance claims Processing payments Daily cashing up
Work remotely:

No
Job Types: Full-time , 1 year contract with a view to extending to a permanent position

Salary: 13.00 per hour

Job Type: Full-time

Pay: 13.00 per hour

Benefits:

Company pension Employee discount
Experience:

Receptionist: 1 year (preferred)
Work Location: In person