Experienced Receptionist required for PT permanent position in a mixed NHS/ Private Independent Family Dental Practice in Bramley LS13 4AJ
(www.xensmiles.co.uk)
What are we looking for:
Positive attitude and someone who makes our patients smile
Genuinely friendly and caring
Enjoys working as part of a team
Good communication and personal presentation
Attention to detail
Competent level of IT (we use dental software of R4).Training will be provided.
Resilient and can work under pressure.
Experience on social media platforms to run our practice media profiles.
The right candidate will be friendly, well presented, reliable, trustworthy, have excellent communication skills, be knowledgeable and highly organised.
Duties will include but not limited to:
Ensuring an excellent patient experience.
Patient's Coordinator's duties supporting the team with the patient's flow.
Infection Control and sterilisation of the reception/waiting room area.
Updating and maintaining accurate records
High levels of patient care and customer service
Answering telephone calls
Telephoning patients on behalf of the practice
Completing information for NHS purposes as required
Managing the fully computerised appointment book
Taking payments from patients
Supporting the daily management of the practice
Experience:
Customer service: 1 year (Preferred)
Working hours: 11.5 hours/ week (1 and 1/2 days Tuesdays Full day and Fridays AM)