Job Description

Job Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role requires strong organisational skills and the ability to multitask in a fast-paced environment.

Duties

Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling, confirmations, and reminders to ensure efficient patient flow. Handle incoming calls and respond to inquiries regarding services, treatments, and insurance information. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process payments and manage billing inquiries with attention to detail. Collaborate with dental staff to ensure a smooth operation of daily activities within the practice. Assist in maintaining a clean and welcoming reception area for patients.

Qualifications

Previous office or administrative experience is essential, preferably within a healthcare setting. Excellent communication skills, both verbal and written, with a strong focus on customer service. Proficient in using computer systems and dental software applications is advantageous. Strong organisational skills with the ability to prioritise tasks effectively. A positive attitude and the ability to work well as part of a team are crucial for success in this role. If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent

Pay: 12.21-15.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking
Work Location: In person