Job Description

Job Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our office and enhancing the patient experience.

Duties

Greet patients warmly as they arrive at the practice and ensure a welcoming environment. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Handle incoming calls and respond to patient inquiries in a timely manner. Maintain accurate patient records and ensure confidentiality at all times. Process patient payments and manage billing inquiries efficiently. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Collaborate with dental staff to ensure seamless communication and workflow within the practice.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent verbal and written communication skills to interact with patients and team members professionally. Proficiency in using computer systems and dental software is advantageous but not essential as training will be provided. A friendly disposition with a commitment to providing outstanding patient care is essential for success in this role.
If you are passionate about delivering excellent service in a dental environment, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: 12.50-13.50 per hour

Expected hours: 35 - 48 per week

Benefits:

Bereavement leave Company pension Employee discount Flexitime
Work Location: In person

Reference ID: REC FT