We are seeking a friendly and professional Dental Receptionist/Administrator to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice, contributing to a welcoming environment for both patients and staff.
Duties
Greet patients warmly upon arrival and assist them with check-in procedures.
Manage appointment scheduling, including booking, rescheduling, and confirming appointments.
Handle patient inquiries via phone, email, and in person with professionalism and courtesy.
Maintain accurate patient records and ensure all documentation is up to date.
Process patient payments and manage billing inquiries effectively.
Collaborate with dental staff to ensure seamless patient flow throughout the day.
Assist in maintaining a clean and organised reception area.
Perform other administrative tasks as required to support the practice.
Requirements
Proven experience in an administrative or office role, preferably within a healthcare setting.
Excellent communication skills, both verbal and written, with a strong focus on customer service.
Ability to multitask and prioritise effectively in a fast-paced environment.
Proficiency in using office software and dental practice management systems is advantageous.
Strong organisational skills with attention to detail.
A positive attitude and the ability to work well as part of a team.
If you are passionate about providing excellent service in a dental setting and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: From 13.50 per hour
Expected hours: 40 per week
Additional pay:
Loyalty bonus
Performance bonus
Benefits:
Company events
Employee discount
Transport links
Schedule:
Monday to Friday
Weekend availability
Job Type: Full-time
Pay: From 13.50 per hour
Expected hours: 40 per week
Additional pay:
Loyalty bonus
Performance bonus
Benefits:
Company events
Employee discount
On-site parking
Transport links
Schedule:
Monday to Friday
Weekend availability
Experience:
Dental practice: 2 years (required)
Dental receptionist: 1 year (required)
Work authorisation:
United Kingdom (required)
Location:
London NW5 3HG (required)
Willingness to travel:
50% (required)
Work Location: In person
Application deadline: 30/08/2025
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