Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice N12 Dental Practice.

The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a professional demeanour, excellent communication skills, and the ability to multitask in a fast-paced environment.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Schedule and confirm appointments, ensuring optimal use of the dentist's time. Manage patient records accurately, including updating personal information and treatment histories. Handle incoming calls and respond to inquiries regarding services, appointments, and insurance coverage. Process payments and manage billing inquiries in a courteous manner. Maintain a clean and organised reception area to create a welcoming environment for patients. Collaborate with dental staff to ensure seamless patient flow and communication within the practice.

Qualifications

Previous experience in an administrative or office role is preferred, ideally within a healthcare setting. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent verbal and written communication skills to interact with patients and team members professionally. Proficiency in using office equipment and software applications relevant to dental practice management. A positive attitude with a commitment to providing outstanding patient care.
If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Type: Part-time

Pay: From 14.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Company events Company pension Employee discount
Work Location: In person

Reference ID: Dental Receptionist