Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and enhancing the overall patient experience.

Responsibilities

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the daily schedule. Handle incoming calls and respond to patient inquiries with professionalism and care. Maintain accurate patient records and ensure all information is up-to-date in the system. Process payments and manage billing inquiries in a timely manner. Collaborate with dental staff to ensure seamless patient flow and effective communication within the team. Assist with general office duties, including filing, data entry, and maintaining a tidy reception area.

Qualifications

Previous office experience is not essential; experience in a dental or healthcare setting is highly desirable. Strong administrative skills with attention to detail and accuracy in record keeping. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in using computer systems and dental software is an advantage. Ability to multitask effectively in a fast-paced environment while maintaining a positive attitude. A team player who can work collaboratively with colleagues to achieve common goals. If you are passionate about providing outstanding service in a dental setting and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Part-time

Pay: 12.50 per hour

Expected hours: 16 per week

Work Location: In person