Job Description

Great opportunity in Central London ,

Full-Time Dental Receptionist - Central London (Victoria)

Practice: McKennell Dental Practice

Join a Modern, Forward-Thinking Practice in the Heart of London

An exciting opportunity has arisen for a

full-time Dental Receptionist

to join

McKennell Dental Practice

, a long-established and reputable dental practice located in

Central London (Victoria)

.

Our practice, brings in

state-of-the-art technology

to enhance both patient care and staff experience.

About the Role

As a

Receptionist

, you are at the

heart of the practice

- the first point of contact for every patient. You'll be responsible for

creating a warm and professional welcome

, understanding how each patient is feeling, and ensuring they leave having had a

positive experience

. You'll know that

first impressions count

, and you'll make every one of them matter.

Working closely with every member of the team, you'll build trust through your

efficiency, accuracy

, and strong

people skills

. Your ability to

communicate clearly and calmly

- both in person and over the phone - will help set the tone for the entire patient journey. You'll confidently handle queries and concerns around treatments, including

pricing, procedures, and follow-ups

, ensuring every patient feels informed, supported, and valued.

Key Responsibilities

Greet and assist patients in a warm and professional manner Manage appointment scheduling and maintain an organized diary system Handle patient enquiries in person, via phone, and email Maintain accurate and confidential patient records Coordinate with clinical staff to ensure efficient daily operations Process payments and manage billing and insurance queries Ensure reception area is clean, organised, and welcoming

Requirements

Minimum 1 year of experience

as a dental receptionist (essential) Proficiency in

Software of Excellence (SOE)

(essential) Excellent communication and interpersonal skills Organised, reliable, and confident working in a fast-paced environment A friendly, approachable, and professional manner

Working Hours

Monday to Friday: 8:00am - 6:00pm

Occasional Saturdays may be required

Benefits

Company pension Employee discount on dental treatments Access to Free CPD Opportunity to work in a fully refurbished, high-tech dental practice Supportive team environment
Job Type: Full-time

Pay: Up to 14.70 per hour

Benefits:

Company pension Employee discount
Experience:

Dental receptionist: 1 year (required)
Work Location: In person