Job Description

Job Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our dental practice running smoothly. This role requires a keen attention to detail and a passion for helping others in a welcoming environment.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes Schedule appointments and manage the appointment calendar efficiently Handle patient enquiries both in person and over the phone, providing accurate information regarding services offered Maintain patient records with confidentiality and accuracy, ensuring all information is up to date Process payments and manage billing inquiries with professionalism Assist with general office duties, including filing, data entry, and maintaining a clean reception area Collaborate with clinical team to ensure seamless communication and patient care

Experience

Previous dental reception experience is essential, preferably within a private setting Administrative experience is highly desirable, showcasing your ability to manage multiple tasks effectively Strong organisational skills with an ability to prioritise workload in a fast-paced environment Excellent communication skills, both verbal and written, to interact effectively with patients and team members A friendly disposition with a commitment to delivering outstanding customer service
Join us in creating a positive experience for our patients while contributing to the efficient operation of our dental practice. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: 14.50-16.00 per hour

Expected hours: 43 per week

Benefits:

Employee discount Transport links
Experience:

Dental practice: 2 years (required)
Work Location: In person