Job Description

Dental Receptionist

About us:

The Smiles Studio is a state of the art dental practice offering bespoke treatments such as implants, fixed and removeable orthodontics, Smilefast makeovers and dermal fillers. Offering treatments on both a Private and NHS basis, our goal is to provide world class affordable options. We are a family owned business with two practices, one in Chandlers Ford and one in Lymington. The mission of our team is to treat our patients as we would treat a member of our own family.

Job description:

We are looking for a full time receptionist who is well presented, organised and friendly with the skillset to enhance our patient's experience. We will offer full training, so dental experience is not essential, but the correct attitude is vital.

Reception duties include dealing with patients both face to face and over the phone, managing appointments and contributing to the overall smooth running of the practice.

Summary of job role:

Meeting and greeting patients, providing a great first impression Booking and amending appointments, answering the phone, updating patient records Supporting the Practice Manager and clinical team with the smooth running of the practice Making patients aware of dental services and offers Handling payments Liaising with other dental professionals, referral practices and laboratories Accessing sensitive information whilst maintaining patient confidentiality Maintaining stock and ordering supplies

The ideal candidate will have:

Ability to keep calm and professional in a fast paced environment The ability to be organise, multitask and be able to work under pressure Excellent telephone manner Previous administration or reception experience Personable, positive and enthusiastic with a great customer focus Efficient with Microsoft Word, Excel and Outlook Previous knowledge of SOE/Exact computer system would be advantageous. Strong communication and organisation skills Well presented, reliable, and supportive

Candidate requirements:

The ideal candidate will have front desk reception experience or previous experience of working in a dental practice. A DBS check and references will be required upon commencing employment.

Ability to travel to the Lymington branch as needed (required)

License / Certification:

Driving license (preferred)

Benefits:

Free street parking within 2 minute walk of our Lymington branch

Team Rewards Scheme

Company events

Company Pension

Extra day off for your birthday after one year of service

Schedule:

8 hour shift Day shift Monday to Friday Saturday availability
Work Location: In person

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

Additional leave Company events Free parking
Schedule:

8 hour shift Day shift Monday to Friday Weekend availability
Application question(s):

If offered a position when are you able to commence Employment Are you able to work Monday to Friday 8.15 am to 5.30 pm. Do you have weekend availability?
Work Location: In person