Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for all patients.

Duties

Greet patients warmly as they arrive at the practice and assist with check-in procedures. Manage appointment scheduling, including confirming and rescheduling appointments as necessary. Answer incoming calls and respond to patient inquiries with professionalism and clarity. Maintain accurate patient records and ensure all documentation is up to date. Process patient payments and handle insurance claims efficiently. Assist in maintaining the cleanliness and organisation of the reception area. Collaborate with dental staff to ensure seamless patient flow throughout the day. Provide administrative support as needed, including filing, data entry, and correspondence.

Qualifications

Previous experience in an office or administrative role is preferred. Excellent communication skills, both verbal and written, with a strong focus on customer service. Strong organisational skills with attention to detail and the ability to multitask effectively. Proficiency in using office software and dental practice management systems is advantageous. A friendly demeanour with a professional appearance is essential. Ability to work well in a team environment while also being self-motivated.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist in our practice.

Job Type: Part-time

Pay: 12.75-13.00 per hour

Expected hours: 17 per week

Benefits:

Company pension Employee discount On-site parking
Schedule:

Monday to Friday
Experience:

Organisational skills: 1 year (required) Customer service: 1 year (required) Dental receptionist: 1 year (required) Administrative : 1 year (required) Office : 1 year (required)
Work Location: In person