Job Description

Job Summary

We are a busy and friendly NHS dental practice in Irlam seeking a reliable and enthusiastic receptionist to join our team. The ideal candidate will have excellent timekeeping and organisational skills, a professional appearance, and a friendly, positive attitude. You should be comfortable working in a fast-paced environment and capable of multitasking efficiently. Experience with Exact (SOE) is desirable, but training can be provided for the right candidate.

Responsibilities and Duties

Greeting and assisting patients in a professional and welcoming manner Answering incoming calls and handling enquiries Managing appointments and maintaining the appointment system Taking and recording payments Keeping the reception and waiting areas clean and tidy Handling patient complaints sensitively and in line with practice procedures Carrying out general administrative tasks (e.g. scanning, filing, correspondence) Assisting with other tasks as needed to ensure the smooth operation of the practice Attending training and development sessions as required

Working Hours

Monday , Wednesday, Thursday: 8:45am - 5:45pm Friday: 8:45am - 5:00pm

Requirements

Previous experience in a dental or healthcare reception role is preferred Excellent communication and interpersonal skills Strong organisational and administrative abilities Confident handling complaints with empathy and professionalism Good IT skills and attention to detail Ability to work well both independently and as part of a team
To apply, please submit your CV along with a short covering letter.

Job Type: Part-time

Pay: From 13.00 per hour

Expected hours: No less than 31.25 per week

Schedule:

8 hour shift Monday to Friday
Work Location: In person

Application deadline: 27/07/2025