Job Description

Savernake Dental, is a stylish, friendly, and relaxing Dental Practice in the historic market town of Marlborough, Wiltshire. With state-of-the-art facilities, including a CBCT scanner, Trios scanner and microscope, we are able to offer Dental excellence to our existing, new and referred patients.

We have a large, free onsite carpark and changing rooms with shower facilities available for the team.

With 11 surgeries, 2 of which are dedicated to Hygiene, as well as offering general dentistry, we are able to offer our patients onsite a Specialist Orthodontist, a Specialist Periodontist, a DWSi in Endodontics, implants, IV and inhalation sedation, Invisalign, and a complete smile makeover.

Salary:

competitive- will be discussed at interview

Hours:

Tuesday, Wednesday, Thursday and Friday 8.15-5.30 (one of these days will include a late surgery 9.45-7.00, on a rota basis), Saturday (x1 a month) 8.15-12.15.

Specialisms we offer:

Endodontics Implants Periodontics Sedation

Key competencies

Customer Focus -

Understanding who internal & external customers are & their requirements. Thinks about the "customer's perspective" & focuses on delivering a quality service that meets/exceeds customer/patient expectations.

Communication

- Expresses themselves clearly & effectively verbally or in writing whilst delivering key messages to others. Deals with queries effectively. Shows evidence of active listening when communicating both face to face & over the telephone.

Team Working -

The ability to work co-operatively, as opposed to working separately or competitively, with either the immediate practice team or other colleagues working together towards the same goal.

Personal Effectiveness and Organisation -

Demonstrates initiative, self-confidence, organisation skills & is willing to take responsibility for their actions to deliver a high-quality service.

Drive and Motivation -

Enthusiastic and committed, demonstrates drive to do things better, more efficiently & effectively, to improve performance & to exceed goals & targets.

Work experience and skills:

The ability to keep calm and work methodically. A caring and sympathetic nature Exceptional listening skills and a calm, empathetic approach to patients, team members and clinicians to help build rapport. A smart appearance and professional attitude An ability to work under pressure in a busy team environment Motivated, friendly, flexible, punctual and organised. Able to deliver clear and accurate information. Excellent telephone manner Ability to use IT and operate a computer based system Accurately deal with and balance money

Company benefits:

Competitive salary Company pension scheme Perk-box membership- employee discount scheme Extra day off for Birthday Support of a well-established friendly team Annual cost of living wage increase Employee of the month rewards Social events including summer and Christmas parties Onsite parking
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Job Type: Part-time

Experience:

Dental receptionist: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person