Job Description

About Us

Northlight Dental is a well-established dental practice dedicated to providing exceptional care to our patients. We pride ourselves on our friendly and supportive environment, and we are looking for a full-time receptionist to join our team and help us maintain a positive and welcoming experience for our patients.

Position overview

As a crucial member of the Northlight Dental team, the Receptionist will be the first point of contact for patients, playing a vital role in creating a warm and professional atmosphere. This role requires a dedicated and organized individual with excellent communication skills who can manage multiple tasks efficiently and support both the administrative and dental teams.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Schedule and confirm appointments, ensuring efficient use of the dentist's time. Manage patient records, maintaining confidentiality and accuracy in all documentation. Answer phone calls and respond to inquiries regarding services, appointments, and general practice information. Process payments and handle billing inquiries with professionalism. Collaborate with dental staff to ensure seamless patient flow and support during treatments. Maintain a clean and organised reception area, ensuring all materials are stocked and readily available for patients.
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Requirements

Previous office experience is essential; administrative experience within a healthcare setting is highly desirable. Excellent communication skills, both verbal and written, with a strong focus on customer service. Proficiency in using computer systems and dental software is an advantage. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. A friendly disposition with a professional appearance is required to create a welcoming atmosphere for patients. Ability to work collaboratively within a team while also being self-motivated when necessary. If you are passionate about providing excellent patient care and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Expected hours: 40 per week

Benefits:

Company pension Employee discount Free parking Sick pay
Work Location: In person