Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation of the practice and maintaining a welcoming environment for all patients.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Schedule and confirm appointments, ensuring an efficient use of the dentist's time. Manage patient records, including updating personal information and maintaining confidentiality. Handle incoming calls, addressing patient inquiries and directing calls to appropriate staff members. Process payments and manage billing inquiries with accuracy and professionalism. Assist in maintaining a clean and organised reception area, ensuring all materials are stocked and readily available. Collaborate with dental staff to ensure seamless patient flow throughout the day.

Requirements

Previous experience in an office or administrative role is preferred ideally within a healthcare setting but not required. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact positively with patients and team members. Proficiency in using office software and managing electronic health records is advantageous. A compassionate attitude towards patients, demonstrating empathy and understanding in all interactions. Ability to work well under pressure in a fast-paced environment while maintaining professionalism at all times.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a busy dental practice, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Part-time, Permanent

Pay: 19,552.00-30,000.00 per year

Benefits:

Additional leave Employee discount Flexitime Sick pay Transport links
Work Location: In person

Reference ID: Dental Receptionist