Job Description

Overview

We are seeking a dedicated and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and creating a welcoming environment for all patients.

Duties

Greet patients and assist with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's schedule. Handle patient inquiries both in person and over the phone, providing accurate information about services offered. Maintain patient records and ensure all information is up to date and compliant with data protection regulations. Process payments and manage billing inquiries with professionalism and accuracy. Assist with general office duties such as filing, data entry, and maintaining a clean reception area. Collaborate with dental staff to ensure seamless patient flow throughout the practice.

Skills

Proven office experience, preferably in a healthcare or dental setting. Strong administrative skills, including proficiency in using office software and managing electronic records. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A friendly disposition with a professional appearance that reflects the values of our practice. If you are passionate about providing excellent patient care and have the necessary skills to thrive in a busy dental environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent

Work authorisation:

United Kingdom (required)
Work Location: In person